Saint Charles, MO venue guide
Plan your visit to Family Arena in Saint Charles, MO with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Clear bags up to 12x8x12 inches, one-gallon clear freezer bags, and non-clear bags up to 10x8x10 inches are allowed. Diaper and medically necessary bags are inspected. Walk-through metal detectors and searches apply; backpacks, large bags, and outside food or drinks are prohibited.
Entrances
Doors typically open one hour before events. Security screening uses walk-through metal detectors. Accessible entry is at Gates 1, 2, and 3; Will Call is in the Gate 2 main lobby and requires photo ID.
Upcoming events
0 listed
Freshness
Events refresh about every 5 minutes
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Clear bags up to 12x8x12 inches, one-gallon clear freezer bags, and non-clear bags up to 10x8x10 inches are allowed. Diaper and medically necessary bags are inspected. Walk-through metal detectors and searches apply; backpacks, large bags, and outside food or drinks are prohibited.
Verified Sep 14, 2026Family Arena Venue Information (Bag Policy)
Verified Sep 14, 2026Family Arena Venue Information + Accessibility
Accessible entry is available at Gates 1–3, with elevators, wheelchair and companion seating, and accessible restrooms on levels 1 and 2. ASL is available with 30 days notice. Service animals are welcome; mobility-device storage is available.
Verified Sep 14, 2026Family Arena Accessibility Services
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
2002 Arena Parkway, Saint Charles, MO, 63303
Official guidance emphasizes auto access and does not publish a detailed bus map. Guests should confirm St. Charles County Transit or Metro options separately.
Verified Sep 14, 2026Family Arena Venue / Getting Here
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concession stands and portable carts sell meals, snacks, and beverages. Outside food and drinks are prohibited. The Arena Club bar may open about one hour before most concerts and sports. ATMs are in the lobby and main concourse.
Verified Sep 14, 2026Family Arena Venue Information
Men’s and women’s restrooms are in the main lobby and across multiple sections. A private unisex restroom is west of the main lobby; diaper-changing stations are in all men’s and women’s restrooms. Accessible facilities are on levels 1 and 2.
Verified Sep 14, 2026Family Arena Venue Information + Accessibility
No fixed merchandise-booth map is published. Event novelty stands are typical for concerts; guests should confirm locations with Guest Services in the main lobby.
Verified Sep 14, 2026Family Arena Venue Information (checked)
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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